Our Terms

Fees:

Professor Shah’s fee for an initial consultation will not exceed £350 and for a follow-up consultation will not exceed £300.  As well as time spent with the patient in the consultation room, this fee also covers Professor Shah’s time and expertise while reviewing referral details, scans and test results before and/or after the consultation time. These fees will be liable prior to or at the time of the consultation visit.

The fees for any clinical tests will be determined by the clinic or hospital and charged to you or your private medical insurer, separately.

Private Medical Insurance: 

Professor Shah is recognised by all the main private medical insurers in the UK. However, in order to retain a clinic focus to our outpatient practice the fees will need to be paid prior to or on the day of the consultation. We will not bill the insurance company for the consultation fees and expect you to settle the bill with reception prior to leaving the clinic.

We will of course provide you with a receipt to enable you to claim back these costs from the insurer.  Any fees for investigations such as blood tests, X-rays, scans and procedures will continue to be billed directly with your insurance company.  We therefore request that you obtain pre-authorisation from your private medical insurer, check for potential payment shortfalls prior to the appointment and provide insurance details to the clinic/hospital on arrival for the consultation.  This will ensure that responsibility for fees or parts of fees is established in advance and insurance details are correct and up to date.  

Patients are requested to obtain ongoing pre-authorisation from their private medical insurer in advance of follow-up consultations and tests.

Self Funding Patients:

Fees are due immediately following your appointment and we politely request that these are settled at the clinic/hospital at the time of consultation.  If for any reason payment is not made at the time an invoice will be sent to the patient.

If someone else will be paying the bill, please make them aware of the fees in advance of the appointment.

Any invoice which remains unsettled after three months will be referred to a debt collection agency.   The debtor will be liable for the cost of recouping unpaid fees.

Embassy Patients: 

As all Embassies have strict authorisation and payment protocols it is essential that a Letter of Guarantee is provided at the time of the consultation, so that the conditions of these protocols can be met by us. Therefore if a Letter of Guarantee is not provided, Professor Shah will not be able to see the patient at that time.

Cancellation Policy:

Please note that 24 hours’ notice must be given to cancel an appointment or a charge for the full consultation fee will be rendered.  This will not be eligible for reimbursement by a private medical insurer.